
This does not prevent charges from international VPN networks and VPN connections.You will lose service when moving out of Wi-Fi range.(May still allow some types of data, as designed by your device manufacturer.) For more information, see International roaming services. Turn off roaming data in device settings.Set Airplane mode to on, then turn on Wi-Fi and Wi-Fi Calling.See device common procedures for Wi-Fi Calling, and look for the Wi-Fi only or Never use Cellular Network setting. Set Wi-Fi Calling to handle all calls, which will turn off the device's cellular connection.Try one the following, if your device supports it:.Make sure your device shows a Wi-Fi Calling icon in its status bar before making calls or sending messages.This means unexpected charges if you're in another country.

if your Wi-Fi connection drops for a moment or you move outside its range, your calls may switch to cellular networks. Prevent unexpected charges when travelling abroadīe warned. *Or home area, if your plan includes calls and messages to Canada and Mexico. or a Simple Global country, you may be charged World Class rates. When VPN connects your device to another country the first time, you'll receive a standard Welcome SMS, and you must enable data by dialing #RON#. While connected, your Internet usage goes through that network, wherever it's located. We don't see it or charge for it.Ī Virtual Private Network (VPN) connects you securely to a network of other computers.

Data usage over Wi-Fi doesn't use the T-Mobile network. When on a cruise ship/ferry network, airline (in-flight) network, or any countries not on the Simple Global list, sending message to any countries not on Simple Global costs $0.50 for roaming. When in a Simple Global country, messages are not charged for roaming. Check stateside international rates for long distance fees. Messages sent while connected to Wi-Fi Calling are subject to your plan's long distance charges. Sending messages to international (non-U.S.*) phone numbers If you don't have an unlimited plan, calls to other countries are charged at World Class Calling rates. When on a cruise ship/ferry network, airline (in-flight) network, or any countries not on the Simple Global list, calls are charged World Class rates.When in a Simple Global country, calls are $0.25/min for roaming (same as cellular).Check stateside international rates for long distance fees. Wi-Fi calls placed to other countries are subject to your plan's long distance charges. If you have a plan without unlimited, calls and messages count against your plan limits.Ĭalling to international (non-U.S.*) phone numbers Outgoing calls and messages that you make to U.S.Sending messages to U.S.* phone numbers.
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You can update Your E911 Registered Address by accessing your account or by contacting T-Mobile Customer Care.īilling for Wi-Fi calls and messages What you're doing You agree to update Your E911 Registered Address if you plan on using Wi-Fi Calling service at a location different from Your E911 Registered Address. If you call 911 over Wi-Fi we may transmit Your E911 Registered Address to the 911 Communications Center, who may use it to help emergency responders locate you, but you may need to provide your contact information and current location.

When you first enable Wi-Fi Calling on T-Mobile, you must provide us with the primary street address at which the Wi-Fi Calling service will be used (“Your E911 Registered Address”). To set up T-Mobile Wi-Fi Calling on your device, open the Devices page, select your device, and use the help there.
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